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We are always looking for experienced Cardiac Technicians and Cardiologists

Join our Melbourne-based clinical team, servicing a growing list of leading health groups, hospitals, clinics and pathology labs globally.

Led by our Medical Director, Assoc Prof Harry Mond, our clinical team oversees 500k+ cardiac studies each year in ECG, Holter and Ambulatory BP services, delivering the highest reporting standards under our proprietary Quality Assurance system Learn more.

With 30+ years of medical excellence and leading technology, we offer excellent career development and ongoing education opportunities within our strong team environment.

 

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Current vacancies

 

Cardiac Technician required for various non-invasive cardiac testing and analysis. Experienced technicians looking to join our excellent working environment, will also benefits from:

  • Working closely with Cardiologists on a daily basis
  • Weekly lectures by leading Cardiologist
  • Global medical company

Reporting to the Operations Manager, your responsibilities will include non-invasive cardiac testing and analysis, liaising with Cardiologists and clients & quality assurance related duties.

You will stand out as:
  • An energetic, enthusiastic Cardiac Technician whom enjoys working as apart of a team
  • Proven experience within the Cardiac industry
  • Effective interpersonal and communication skills (written & verbal)
Requisite qualifications:
  • A bachelor’s degree in science or Certificate IV (Cardiac Technician) is required.
  • Experience in Cardiac Analysis within a similar environment is desirable but not a requirement.

 

Interested? Apply online today

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The Patient Liaison Officer is responsible for talking to patients, to ensure that the remote Cardiac Diagnostic Operation is running smoothly and answers any questions patients might have.

The Patient Liaison Officer is the voice of the company and requires exceptional patient centred service and empathizing with patients, keeping them informed of the status of their queries and always focusing on delivering the best solutions.

You will work both independently and within a team, to diligently plan, organise and carry out support activities that will assist the company to meet targets, improve the flow of inbound and outbound operations. This is a somewhat autonomous role, where you need to be comfortable with making front line decisions and putting forward recommendations to improve process efficiencies to ensure the highest quality of service resulting in the delivery of Cardiac diagnostic and received in a timely manner.

Responsibilities:
  • Manage outbound and inbound patient enquiries
  • Answering patient’s questions with regards to our service
  • Keep customers informed by forwarding notices, shipment date, method, and current status
  • Undertake basic data collection, analysis and distribution activities
  • Complete word processing and spreadsheet tasks accurately and efficiently
  • To provide a general enquiry and information service to all patients, public and other clinical colleagues.
  • To send patients all necessary information and documents relating to their cardiac diagnostic including confirmation emails / SMS.
  • Feedback to line Manager any problems that patients are experiencing and work with other departments to resolve issues where possible
What we are looking for in you.
  • To have an empathetic nature whilst demonstrating a strong communication ability
  • Professional phone etiquette
  • Strong call handling skills and an active listener
  • Minimum 2 years’ experience of working in customer service
  • Experience of working in a busy work environment, where you may have had exposure to or involvement in logistics
  • A suitable presentation manner in which to present yourself and our company to external stakeholders; being customers, patients, suppliers or visitors.
  • Excellent written communication skills.
  • Microsoft word/excel and PowerPoint skills.
  • Accurately maintain systematic and administrative records.
  • Analytical and logical approach to problem solving.
  • Previous Healthcare experience is preferred but not essential
  • Proactive, detail-oriented and self motivated
  • Open to learning and feedback
  • And a reliable team player!
Interested? Apply online today

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About the role

The position of Clinical Director is to remove communication barriers between the clinical service delivered by the Outsourced team and the expectations of customers in the UK while working with customers in setting a new standard of care defined by the data collected by CardioScan.

Successful delivery of CardioScan services should lead to a documented new diagnostic standard supported and implemented by customers that will deliver faster and better patient outcomes while considerably simplifying customers cardiac diagnostic operations.

The role consists in six parts:
  • Clinical support during on-boarding customers by explaining characteristics of:
  • Diagnosing with a patch in the context of both remote and in-patient diagnostic
  • Analysing Holter data with DMS software and its implication on the report structure
  • CardioScan analysis standards
  • CardioScan escalation procedures
  • Be the connection point between the UK customer and the Analysis team
  • Analyse data to cope with urgent requests and solve escalated reports
  • Perform regular data reviews with customers’ physiologists, cardiologists, stroke consultants and paediatricians and generate insights to define new standards of care implemented by hospitals and shared with medical societies
  • Liaise with medical societies to define new standards of care based on CardioScan data
  • Adapt CardioScan offering to the needs of the UK market
Responsibilities
  • Define and manage customers’ clinical expectations
  • Be the ‘UK voice’ of the CardioScan clinical team
  • Analyse Holter data and produce reports
  • Review aggregated customer data and generate report to define new standard of care
  • Engage with customers, prospects and medical societies
  • Recommend how to adapt service to market needs, including participating in the assessment of new technologies and analysis software

This is a full time role that will combine both working from CardioScan’s UK office in Hammersmith as well as customer interaction both in Hospitals and remotely.  The role will also involve working with our other senior clinical leads in Australia and the US.

This role may be suitable for someone currently in a Chief Cardiac Physiologist (or equivalent) role who is looking for their next learning challenge. Our business looks to promote from within and give opportunities to grow as the business grows. All employees are afforded a great working environment, opportunities for learning and development, opportunities for international travel and exposure to exciting emerging technologies.

Requirements
  • BSE accreditation (or equivalent)
  • Extensive experience as Senior Cardiac Physiologist
  • Completed HNC BTEC (MPPM)
  • BSc in Clinical Physiology
  • Be RCCP registered (or equivalent UK registration)
Interested? Apply online today

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With leading innovation and the latest technology, we help doctors change what’s possible in patient care.

From our first foundations, led by cardiologists – including our founder and Medical Director Dr Harry Mond – we’ve always looked at advances that deliver faster, higher quality cardiac data.

This single idea, to speed up diagnosis to get to the heart of the matter for cardiologists and their patients, led us to BeatBox, our global cardiac platform.

 

Developed to meet own growing demand, it solved challenges of manual handling, error risks and time lag communication – and instead made mobile cardiac reporting and instant data access possible.

Today, we deliver among the fastest turnarounds on volume cardiac data globally and our medical knowledge remains at our core, with quality assurance standards that remain unmatched.

Now in eight countries, including the United Stated, Australia, United Kingdom and Asia, we continue to grow to meet demand for our leading cardiac monitoring services.

Learn more

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