Frequently Asked Questions – For Patients
Once completed the tests will be interpreted by the clinical team prior to any formal diagnosis or recommendation; however further tests may be required to confirm this.
Payment is expected at the time of the appointment and reports will not be released until payment has been received. Please see below regarding health insurance.
We are an affiliated provider for Southern Cross Healthcare and can inform you of the level of cover you have for individual tests. Some plans require a shortfall to be paid which will be requested at the time of the appointment. Other insurance companies require payment by the patient who then submits the invoice to the insurance company. Check with your insurance provider for more details.
The test ordered will assist your doctor in determining whether the symptoms you are experiencing are related to your heart, breathing or sleep.
One of the benefits of a myPatch® Holter device is that you are free to work, exercise, shower or do any other regular daily activities. In fact, many patients forget that they are wearing a Holter. We recommend wearing comfortable, loose clothing throughout the duration of the test, in case you need to tap the device to record an event.
The cardiac event monitor must be worn at all times during the test period which may be up to one week, depending on how long your doctor feels you need to be monitored. The monitor and cable must be removed prior to bathing or showering. The electrodes can remain on your skin as long as they appear to be firmly attached.
myPatch® is lightweight and comfortable with no side effects for most patients. Some slight skin irritation may occur while wearing the myPatch® Holter monitor, which is completely normal. If a significant rash occurs,
it is best to remove the device and contact your health professional immediately, as it is possible that you are allergic to the adhesives.
If you have any issues or concerns with the device during your test, contact your health professional. A red light on the device can indicate there is a fault, while if there is a yellow light then the device may have a low battery. If there are any issues with your device, then contact your health professional.
If this happens please contact the clinic administering the test. Please tell them how many days into the test the patch peeled off and they will advise you of the next steps you need to take.
Mild irritation may occur during your myPatch® test. If mild irritation does occur and you still able to wear myPatch® comfortably, then please continue to do so. If symptoms persist then please contact your healthcare professional from the clinic administering the test for advice.
An exercise stress test is a medical test that helps your doctor to determine how well your heart functions during physical activity, specifically whether it is getting enough blood and oxygen when it is working hard.
T: +64 6-927 4925
E: info@cardioscan.co.nz
Clinic Information
58 Fulford Street, New Plymouth Central,
New Plymouth 4310, New Zealand
Monday | 9 am–2 pm |
Tuesday | 9 am–2 pm |
Wednesday | 9 am–2 pm |
Thursday | 9 am–2 pm |
Friday | 9 am–2 pm |
Saturday | Closed |
Sunday | Closed |
Suite 301, Level 3
293 Camberwell Rd,
Camberwell,
VIC 3124
T: +61 3 9832 2222
E: info@cardioscan.com.au
Rm 1910, 19/F,
Hang Lung Centre,
2-20 Paterson Street,
Causeway Bay
T: (+852) 3795 3596
F: (+852) 3020 0357
E: info@cardioscanhk.com
Rm 1301, 13/F,
102 Austin Road,
Jordan, Kowloon
T: (+852) 3795 3596
F: (+852) 3020 0357
E: info@cardioscanhk.com
40A Circular Rd, Level 2,
Singapore 049396
T: +65 6735 9552
E: info@cardioscan.sg
No 88-2A Jalan PJU 1/3B,
Sunwaymas Commercial Centre,
47301 Petaling Jaya,
Selangor Darul Ehsan
E: info@cardioscan.com.my
Unit 3, Bramber Court,
2 Bramber Rd,
London W14 9PW
T: +44 1992 351 033
E: info@cardioscan.co.uk
24/F Room 24126 Chamchuri Square, 319 Phaya Thai Road, Pathum Wan, Bangkok 10330
T: +66 2 0072414
E: info@cardioscan.co.th
Cardiac Monitoring Service
1300 Quail Street, Suite 209,
Newport Beach, CA 92660
T: +1-800-267-5248
F: +1-949-724-9778
E: info@cardiacmonitoringservice.com
CardioScan
Australia
Suite 301, Level 3
293 Camberwell Rd
Camberwell VIC 3124
Australia
T: +61 3 9832 2222
CardioScan
Malaysia
No 88-2A Jalan PJU 1/3B
Sunwaymas Commercial Centre
47301 Petaling Jaya
Selangor Darul Ehsa
T: +603 7886 8106
CardioScan
Singapore
40A Circular Road,
Singapore 049396
T: +65 6735 9552
Hong Kong
Rm 1910, 19/F, Hang Lung Center,
2-20 Paterson Street,
Causeway Bay, Hong Kong
T: (+852) 3795 3596
F: (+852) 3020 0357
Kowloon
Rm 1301, 13/F,
102 Austin Road,
Jordan, Kowloon
T: (+852) 2992 0700
F: (+852) 3020 0358
Cardiac Monitoring Service
United States
Cardiac Monitoring Service
1300 Quail Street, Suite 209
Newport Beach, CA 92660
United States
T: +1-800-267-5248
Fax: +1-949-724-9778
CardioScan
United Kingdom
Unit 3, Bramber Court,
2 Bramber Rd,
London W14 9PW
T: +44 1992 351 033
CardioScan Aotearoa
58 Fulford Street, New Plymouth Central,
New Plymouth 4310,
New Zealand
T: +64 6-927 4925
CardioScan
Thailand
Rm 1103, 11/F, 51 Major Tower, Rama 9 –
Ramkhamhaeng Rd., Hua Mak, Bang Kapi,
Bangkok 10240
Thailand
T: +66 92 491 2999
CardioScan
Indonesia
Wijaya Grand Center Blok G-14
Jalan Wijaya II lantai 1
Kelurahan Pulo
Kecamatan Kebayoran Baru
Jakarta Selatan, DKI Jakarta
INDONESIA
Zip code : 12160
Indonesia
T: 62 812 2285 3277